Terms & Conditions
These terms and conditions set forth the terms and conditions under which Valeeur (ABN 93 627 297 474) of level 9, 440 Collins Street, Melbourne, VIC 3000 (Valeeur, we, or us) provides you and governs your use of our website located at valeeur.com (the Site), and the Valeeur Members platform made available through the Site (the Software), and the information, content, features, and services provided through the Site (together with the Software, collectively, the Service).
YOUR USE OF THE SITE AND/OR THE SERVICE, OR THE PURCHASE OF ONE OF OUR MEMBERSHIPS, SIGNIFIES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THEM, INCLUDING ANY MODIFICATIONS THAT VALEEUR MAKES FROM TIME TO TIME.
If you do not agree to these terms and conditions, you may not use the Site or the Service.
Valeeur may amend these terms and conditions at any time by posting the amended Terms and Conditions on the Site, and you agree that you will be bound by any changes to these terms and conditions. Valeeur may make changes to the Site and/or the Service at any time. You understand that Valeeur may discontinue or restrict your use of the Site and/or the Service for any reason or no reason with or without notice.
- Privacy Policy
By purchasing a membership and using our platform or entering one of our giveaways, you represent that you have read and consent to our Privacy Policy in addition to these terms and conditions. Valeeur may revise the Privacy Policy at any time, and the new versions will be posted on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Site and/or the Service.
- The Services
The Valeeur Site is a membership rewards platform that offers its members discounts at leading brands and businesses across Australia. Members receive access to a member’s dashboard where they can utilize the discounts on offer and manage all their payments depending on what package they have and update details as needed.
Valeeur reserves the right to add, change, modify, suspend or discontinue any portion of the Service, in its sole discretion, at any time. Your use of the Site and/or the Service, including the availability of new services through the Site, shall be subject to these terms and conditions. In addition, Valeeur may impose limits on any portion of the Service or restrict your access to portions of or the entire Site in its sole discretion without notice or liability.
- Support
Valeeur supports all registered and official Australian Business Partners of the Valeeur Network and The Little Legends Foundation. To become a registered partner, please go to bit.ly/valeuerpartners
- Refunds, Returns, and Exchanges
Your purchase of a membership to our rewards platform supports the Valeeur brand and its official partners. Memberships or one-off packages are refundable to an extent.
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures, you are entitled to:
- Cancel your service contract with us; and
- A refund for the unused portion or compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service. Refunds or rectifications cannot be given for reasons such as change of mind or failure to understand properly.
To use certain portions of the Site and Service, you will be directed to register on the Site and create a user profile or account (Account).
As part of the registration process, you may be asked to submit your name, address, email address and/or similar information and to select a password. You agree that all information you provide to Valeeur for purposes of creating an account (Registration Information) will be true, accurate, current, and complete and your failure to provide such information shall constitute a breach of these terms and conditions and may result in the immediate termination of your Account. You shall (i) promptly update your Registration Information to keep it true, accurate, current, and complete; and (ii) maintain the confidentiality of your password.
In creating an Account, you shall not (a) select or use the email address or username of another person with the intent to impersonate that person, (b) use a name subject to the rights of any other person without authorization, (c) use an email address or username that is profane, offensive, or otherwise inappropriate or (d) allow any other party to use your Account and/or password except as set forth herein.
You may not share or transfer any Account. You may not disclose your password to anyone. You agree to immediately notify Valeeur by sending an email to support@valeuer.com of any known or suspected unauthorized use(s) of your Account or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You understand and agree that you shall be liable for all activities that occur under any Account created for your use, even if such activities were not committed by you. Valeeur is not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
Valeeur employees, directors, managers, and their respective immediate family members (i.e., parents, spouses, domestic partners, siblings, and children) or any other person residing in the same household as a Valeeur employee, director, or manager may not win the offered giveaways.
- Termination of Account
You understand and agree that you have no ownership rights in your Account and Valeeur may stop offering the Service at any time. Further, Valeeur may cancel your Account, delete all of your Registration Information and any other information you have provided through the Site (collectively, User Content) associated with your Account at any time, without notice, for any reason or no reason including, without limitation, your violation of these terms and conditions.
Valeeur will not be liable for any damages or loss resulting from the removal of any User Content from the Site and/or the Service. You may cancel your Account at any time by contacting support@valeuer.com, and cancellation will take effect once administration has processed. Valeeur reserves the right to temporarily or permanently restrict or block access to the Site and/or the Service to any users who have had their Accounts cancelled.
- One-Off Memberships
Valeeur offers multiple tiers of one-off memberships that grant customers timed access to the member’s reward platform. These memberships are offered in bronze, silver, gold, or platinum packages. The designated timed access to the platform for each member is as follows:
- Bronze – 7 Days Access to Valeeur Database
- Silver – 28 Days Access to Valeeur Database
- Gold – 186 Days Access to Valeeur Database
- Platinum – 365 Days Access to Valeeur Database
- Loyalty Memberships
Valeeur offers an ongoing subscription to the platform that is direct debited monthly until canceled. This membership provides customers with unlimited time on the platform while their loyalty membership is active.
- Valeeur Stylist Loyalty Membership– $9.99 p.m
- Valeeur Designer Loyalty Membership – $29.99 p.m
- Valeeur Couture Loyalty Membership – $49.99 p.m
- Termination of Loyalty Membership
Upon canceling your loyalty membership, which must and can only be done via email to support@valeuer.com, once the email is sent, there will be an email sent back from our team to confirm the cancellation request. Upon confirmation, we will proceed to cancel the direct debit request without a refund. This will remove all future payments but you’ll still be able to utilize the member portal access and discounts granted.
Terminating your loyalty membership does not remove you from our mailing or text lists, these must be done via the associated links as they are sent via third parties.
- Use of Site and Service
You agree that you will not, in connection with your use of the Site, or Service, violate any applicable law or regulation. Without limiting the foregoing, you agree not to:
- Make available through the Site any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party.
- Attempt to gain unauthorized access to the Site, Service, Accounts registered to other users, or the computer systems or networks connected to the Site and/or the Service.
- Third-Party Products, Services + Discounts from Our Partners
Third-party services, content, information, and products may be made available by Valeeur on or through the Site. Valeeur makes no representations or warranties regarding any Third-Party Products, services, and discounts.